Salesforce Community Cloud Implementation

Salesforce Community Cloud lets you directly connect with customers, increase partner success, and drive employee productivity like never before.

Salesforce Community Cloud is powered by advanced online community software that connects employees, partners, and customers into a seamless, productive ecosystem, which works to better your business.

Features of Community Cloud

  • Integrate data from any source
    Pull in data from Salesforce, third-party, or legacy sources. Easily link it to Community Cloud functions like leads, opportunities, cases, campaigns, and custom objects.
  • Build personalised experiencesTailor experiences for each user type using CRM data to define audiences and target users with personalised content.
  • Design for every device
    All Lightning Communities are 100% mobile optimised and fully responsive for an easy-to-use interface wherever you go.
  • Increase onsite engagement Recognise your most active members with custom profile badges. Enable members to endorse each other for specific skills and expertise
  • Track and optimise your site
    Measure, analyse, and optimise your experience with customisable Lightning dashboards in the Community Workspace.
  • Keep answers organised and accessible
    Access all information with autogenerated topic pages. Collect discussions, files, groups, and experts into a single page.

Find out about Community Cloud

Testimonials

Doug Pratt

Gareth has a strong ability to grasp technology and understand the commercial potential of an opportunity to drive technology to market. Once committed, he consistently demonstrates his loyalty to both customers and colleagues who are involved in the business. This is all underpinned by an insatiable thirst for knowledge which drives him forward in his commercial dealings. 

Chris Jankos

In the four months I worked under Gareth, I learned more about Sales and Channel Partner strategy than from anyone else during my entire career. After spending more than a decade working for two of the most successful software companies the world has ever seen, it's easy to see why WalkMe chose Gareth to lead their expansion into ANZ.